Shipping policy
📦 Shipping Policy
At Aura+, we are proud to offer FREE worldwide shipping on all orders.
Please review our shipping policy below.
📍 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
During peak seasons or promotional periods, processing times may be slightly extended.
🌍 Free Worldwide Shipping
We currently offer FREE shipping worldwide on all orders.
Estimated delivery times:
United States:
• 5–10 business days
International Orders:
• 7–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
📦 Tracking Information
Once your order has shipped, you will receive an email with your tracking number.
Please allow 24–48 hours for tracking information to update.
🌐 International Shipping & Customs
For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
Aura+ is not responsible for delays caused by customs clearance processes.
❗ Incorrect Address Disclaimer
Please ensure your shipping address is accurate and complete at checkout.
Aura+ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
📬 Lost or Stolen Packages
Aura+ is not responsible for packages marked as delivered by the carrier but not received by the customer.
If your package is delayed or appears lost, please contact the carrier directly first.
For additional assistance, you may contact our support team.
📩 Contact Us
For any shipping-related inquiries, please contact us at: